Baggage
Learn everything you need to know about baggage allowances, additional baggage, weight, and size limits.

Frequently Asked Questions
How can I book a ticket?
You can book a ticket in one of the following ways:
- on our official website;
- through our support service by phone;
- via official partners and agencies.
Before purchasing a ticket, be sure to register on the website. After registration, select your desired date, route, and service class, then follow the step-by-step instructions to complete your booking.
How can I change or cancel my ticket?
Ticket changes or cancellations must be made through the original point of purchase. If the ticket was booked on our website, changes can be made via your personal account or by contacting support. Refund and change policies depend on the selected fare.
How do I contact customer support?
You can contact our support service by phone: +998 55 518 88 88. Our team is always ready to assist.





