Additional baggage
Find out the rules and cost of carrying additional baggage
Centrum Air transports additional baggage under the Piece Concept system — a standard fee applies for each piece exceeding the allowance.
How to purchase additional baggage?
When booking your ticket on the website, select the “Additional Baggage” service in the add-on services section, or add it later through the “My Bookings” tab.
Passengers who have not purchased additional baggage in advance can pay for it at the airport check-in counter before departure.
Rules for transporting excess baggage
- •Additional piece: Any baggage piece exceeding the free allowance is subject to an extra fee.
- •Maximum weight: Each additional checked baggage piece must not exceed 23 kg / 32 kg.
- •Maximum size: Each item must not exceed 158 cm (sum of length + width + height), unless classified as oversized.
- •Oversized baggage: Any piece larger than 158 cm (or 116 cm for infants without a seat) is charged an additional oversized fee on top of the standard excess baggage rate.
- •Overweight baggage: Items weighing 24–32 kg incur an overweight fee instead of the standard excess baggage fee (or 11–32 kg for infants without a seat).
- •Infant baggage: Infants without a seat have a separate allowance (10 kg). Additional infant baggage weighing 11–32 kg or exceeding 116 cm is charged as oversized/heavy according to the applicable rates.
Frequently Asked Questions
How can I book a ticket?
You can book a ticket in one of the following ways:
- on our official website;
- through our support service by phone;
- via official partners and agencies.
Before purchasing a ticket, be sure to register on the website. After registration, select your desired date, route, and service class, then follow the step-by-step instructions to complete your booking.
How can I change or cancel my ticket?
Ticket changes or cancellations must be made through the original point of purchase. If the ticket was booked on our website, changes can be made via your personal account or by contacting support. Refund and change policies depend on the selected fare.
How do I contact customer support?
You can contact our support service by phone: +998 55 518 88 88. Our team is always ready to assist.
